Technical Support

Technical Support for your network infrastructure and its mission critical applications is an integral part of business continuity. We offer support and maintenance in various ways to best suit the workflows and hours of operations for any business.

Dispatch Services are available where companies open up a Pre-Paid Contract and manage their own hours of use. Support hour are simply deducted off an existing contract - no invoicing per call.

24/7 Remote Support along with Virus Protection are two support options no company should do without. These Premium Features enable Senior Engineers to troubleshoot and address issues before they become network wide problems resulting in downtime. The Remote aspect in itself, affords an added level of value, where response time is minimized and problems can be detected and resolved regardless of day, time or your availability.

We also offer Email Hosting and Management services for optimum communications. As an "After Service", our Information Systems Facilitators prepare your staff for maximized use of mainstream email management applications, like Microsoft Outlook through training. Services from Generation X Technologies are provided with direct attention and concern for the end user.

Go to Overview Page

INFORMATION SERVICES LISTING:

Network Design
Local and Wide Area Networks, VPN Security Solutions, Cross-platform Environments, Intranets.

eBusiness Solutions
SAP, e-Commerce Solutions, Grant Management and Registration Software

Database Migration & Programming
ASP, JavaScript, FoxPro, C, C++, Access, JDBC, RMI, Python, Perl.

Web & Email Hosting
Email and Domain Management, Creative E-mail Design Applications.

Go to Downloads Page to get Printable Overview.